Are you sitting on a hidden goldmine?

by Andrew Bass  |  Articles, Top2

Start With What Works is about how to search your organization for hidden gold. It’s also about how to make new gold. By gold, I mean invaluable resources you can use to leave customers better off than when they found Read More

When is an egg not an egg?

by Andrew Bass  |  Articles, Blog

A secret in plain sight: When is an egg not an egg? The best-kept secrets are the ones that hide in plain sight. Many people look straight at them, but fewer are truly able to appreciate their significance. Here’s a Read More

Post COVID, ‘Best Practice’ won’t cut it

by Andrew Bass  |  Articles

Businesses have to solve their own post-COVID puzzles, not force-fit ‘best practice’ solutions in areas where there are none.‘Best practice’ has always been an invitation to undifferentiated blandness, but post-COVID it could be even more dangerous.There are many in the Read More

What my clients taught me that can help you now

by Andrew Bass  |  Articles

One of the great things about advising, coaching and mentoring senior leaders is how much you learn from them! My best clients have taught me a huge amount – sometimes explicitly, but usually by example, or by sharing experiences in Read More

Leaders: The Reason You Must Stay Positive

by Andrew Bass  |  Articles

I’ve been talking to chief execs about ‘keeping positive’. Some have expressed concerns along the lines: “What if I tell my staff things are going to work out, and they don’t?”We don’t know the future. But we can shape it Read More