Andrew discusses similarities and differences between coaching and mentoring and shares five ideas to use the next time you have the opportunity to develop an employee’s skills: Consider the trade-off between asking and telling Question people’s premises, rather than pointing Read More

A lot of effort goes into explaining strategy to shareholders and industry watchers, but that’s only one of at least three audiences who need to hear about it. Another of the three stories you must tell is that to your talent Read More

I’m not sure the original attribution of the following visual – I think Jack Welch talked about the principle in a video I saw once. I’d welcome a note telling me the original source. I include it anyway because it Read More

How effective are your people in getting results through others? Andrew shares the REWARDS formula that can dramatically improve results when delegating tasks to others. Specify the Results that you want Specify what Evidence will prove that the desired results Read More

Andrew explains that a sensitivity to the different ways your team members prefer to collect information, balance risk and opportunity, and make decisions, can smooth collaboration and make best use of the talent in the room.   Read More